Wilson Yang’s Inner Circle

The Journey To Become A Better Person!

My Current CV

Wilson Yang’s CV

Wilson Yang’s CV – February 2009


Testimonials:


Education


Leadership/Management Skills

  • Managing team of 6 staff at a reputable restaurant
  • Responsible for handling team of 15 people at Dunedin Chinese Church Bible Study group four
  • Sunday School teacher at Dunedin Chinese Church

I.C.T. Skills

  • Business Analysis and information infrastructure design and deployment
  • Frontline technical support via phone or face-to-face
  • Producing tutorial and documentation for traning purposes
  • Database areas:
    • Access 2003
    • MS SQL Server
    • Oracle 10g
    • Case Tools, e.g. Powder Designer 12
    • Object/Relational mapping using Hibernate and JDBC
  • Networking:
    • Novell 6.5
    • Windows 2003 server, currently learning windows 2008 server.
    • Microsoft exchange mail server
    • CRM package such as Microsoft Outlook business contact manager
    • Symbol switch
    • Ultra VNC
  • Programming/testing skills:
    • Java 1.4/1.5
    • Unit testing using JUnit
    • PHP (Entry level)
    • Ruby On Rails (currently learning)
  • Web Design skills:
    • ASP.Net using C#2.0/VB.Net (Entry level)
    • PHP & MYSQL
    • Dynamic web content creation using Servlets and Wicket
    • Remote method invocation using CORBA
    • Web Services (SOAP RPC)
    • Adobe Web bundle
  • Software engineering:
    • Documentation
    • Project planning
  • Image-print media processing:
    • Adobe Photoshop suite

Languages:

  • Fluent written and verbal English, proven by receiving Bachelor degree at University of Otago and serving first class clients like Otago Ruby Union and Chamber of Commerce
  • Mandarin, proven by 12 years of study in Mainland China
  • Cantonese, proven by living in GuangDong for 7 years
  • ChowZhou, this is my native tongue
  • Japanese(Entry level)

Communication

  • Sales background (about 6 years)
  • Sound written and verbal communication skills, proven by academic work at Bachelor level, as positive feedbacks from teaching colleagues, supervisors and clients.
  • Confident communicator with a diverse range of customers proven by positive feedbacks from clients I served e.g. Otago Ruby Union and Chamber of Commerce.

People Skills

  • Strong customer-oriented business ethics, developed through Sales experiences, tutoring experiences and technical support experiences.
  • Experienced in handling difficult situations in customer services and sales roles
  • Involved in peer tutoring at University of Otago
  • Competence in communicating with project team to deliver suitable database design

Work experiences:

Sales Rep for SmartPayroll July 2008 – Now

  • Introducing SmartPayroll to local business community.
  • Establishing a local user network for SmartPayroll.
  • Demonstrating and signup local business owners.
  • Answering any technical questions arisen from clients.


Part-time Restaurant manager at Sampan House on calls bases

  • Managing staff members to ensure the smoothness of the workplace
  • Stock purchasing and planning
  • Organizing Weekly staff meeting
  • Working with local Health Authorities to ensure the quality control of the restaurant

Operation Manager at Wireless Internet Connection 11th February 2008 – 10th June 2008

  • Network Management
    • Manage and maintain core routers, systems and network services
    • IP network engineering of upstream Internet services
    • IP network engineering of Dunedin local Internet service distribution
    • Primary VOIP services including WIC Asterisk service and ISDN gateway
    • Primary/secondary DNS
    • Primary/secondary Web and e-mail servers
    • Linux, Cisco, Windows system administration as required
    • Performance and status monitoring/reporting/optimization as required.
  • Wireless network engineering
    • Specification, configuration and testing of appropriate wireless networking equipment for point-to-point (short and long-distance), point-to-multipoint and LAN-extension services
    • Monitoring and optimization of key performance parameters
  • Client contact
    • Act as primary point of contact


Technical Support and Development Officer Fortress Information System Ltd 4th February 2007 – 8th February 2008

  • Database Administration
    • Responsible for managing 100+ live database in 50+ physical locations across New Zealand
    • Remote database backup and restore
  • Technical Support
    • Excellent Communication and People skills
    • Having an all round knowledge of the Castellan system
    • Helping clients with software related problems
    • Phone answering duties throughout the week
    • Training over the phone and in person
    • Monitoring and optimization of key performance parameters
  • Development
    • Good knowledge of programming and database management fundamentals
    • The ability to run software from code for debugging and testing
    • Setup and modification of existing Venues
    • Involvement in long term projects
    • Website maintenance
  • Hardware
    • Building Computers from Components
    • Troubleshooting Hardware Issues (Parts, printers and symbol scanners)
    • Tracking Hardware and other business assets
  • Website
    • Maintaining www.crustydemon.com.au website
    • Create web-based surveys for CrustyDemon Website


Database Designer and Maintainer Info 312 Project Semester 1-2 2006

  • Design and deploy database for John’s Furniture Warehouse
  • Integrate database with application
  • This experience not only improves my database designing skill, but also reinforces my communication capacity with real world client.


Testing and review manager Info 312 Project Semester 1-2 2006

  • Conducting test plan for the project
  • Carrying out test plan for the project
  • Write review for the testing results
  • This experience provides me an opportunity to work with real world client and team members to create real-world system.


Lab demonstrator/ Tutor at Information Science Department University of Otago Semester 1 and 2 2006

  • Communicate with students to show them how to do the lab work.
  • Helped students with Unix tool.
  • Prepared materials before each lab session
  • Answered questions from students who attend the lab sessions
  • Aided students with database client tool, TOAD
  • Prepared materials before each lab session
  • This experience not only improves my communication skills, but also reinforces my knowledge of telecommunication.


Customer Service Sampan Khmer Stay Noodle House 2002 to 2005

  • Handling cash and Server customers
  • Graphic designer. Create sales flys and menus for the restaurant
  • Worked in areas where I had only limited knowledge and under tremendous amount of time pressures. I also learnt how to do research and learn needed knowledge quickly in order finish the job.


Community services University of Otago 2004-2006
Class representative for:

  • Database Design and Management
  • Information Systems Development Project
  • Programming and Problem Solving
  • Business and Innovation
  • Database System
  • These experiences increased my communication skills and provided more experiences outside my study.


Awards

  • I was the international Cultural Prefect in year 2003
  • I received a Cultural Blues Award at the same year at Logan Park High School.
  • I also gained a Merit from New Zealand Speech Board at senior level.

Hobbies and Interests:

  • Reading books,
  • Business/I.T. courses.
  • Badminton and Swimming.

Academic Records: University Of Otago

Year 2006:

Year 2005

Year 2004:

Written by wilsonyang

October 6, 2007 at 3:38 pm

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